State Farm® Insurance Agent Ashlee Kennedy

"Jared, we are always here to help in any way possible! I am so happy to hear you had a great experience with Samantha. Her friendly attitude and willingness to assist are truly appreciated, and it's wonderful to know that she always makes you feel welcome! - Ashlee"

"Trey, thank you for the wonderful review! We take pride in the wonderful team we have here at our State Farm Agency. As always, don't hesitate to reach out if you have any further questions! - Ashlee"

"Jason, thank you for the kind words! We're thrilled to hear you always have an awesome experience with Sam and our team. We appreciate your continued trust and support with our State Farm Agency! - Ashlee"

"Paige, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Ashlee"

"Ferocia, thank you so much for the amazing review! I'm thrilled to hear you had such a great experience with Samantha and myself. I’ll be sure to pass along your kind words to Samantha as well! We appreciate you and look forward to serving you again! - Ashlee"

"Calvin, thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience with our team. We appreciate your support! As always, don't hesitate to reach out if you need further assistance! - Ashlee"

"Mason, thank you so much for the kind words! I’m so glad to hear that Sam has been such a great resource for you and your family over the years. It’s always our goal to provide the exceptional service, especially during tough times like a claim. Thank you for your review, and we’re here whenever you need us! - Ashlee"

"Hello, I understand that you're upset, and we truly regret that your experience with our office has led to this level of frustration. First and foremost, we want to acknowledge that we value all of our customers and have worked diligently to serve them for many years. While we deeply regret that this situation has escalated, and there are several points that need to be addressed for clarity. It’s important to note that we have not received a payment from you since October, and the outstanding balance on your account has become substantial. We’ve made multiple attempts to contact you regarding the bill, and we have worked with you to help you understand and resolve the charges. We have no record of a call from your wife to our office to request the removal of a youthful driver from the policy. If that call had been made, we would have advised against removing the driver without proper consideration, especially since the young driver is still in college. We are always here to help, and had we received such a request, we would have discussed the best course of action for your insurance needs. After you and your wife came into the office upset, I personally called you to explain the bill and offered multiple solutions to help you manage the balance. My team and I have made every effort to be transparent and honest with you throughout this process as we do with all of our customers. I am also disheartened to read your comment regarding minorities. This is simply not in line with the values of our agency. We take great pride in serving a diverse community. While we understand that emotions run high when dealing with important matters like insurance, we ask for mutual respect and honesty in all our dealings. We are always happy to find solutions and work with our customers. We remain committed to working with you in a professional and respectful manner. - Ashlee"

"Scott, thank you for the kind words! We pride ourselves on providing great service and treating every customer with the care and attention they deserve. We’re always here to assist with whatever you need! - Ashlee "

"Dan, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Ashlee"

"Ron, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Ashlee"

"Graham, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Ashlee"

"Wayne, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Ashlee"

"Cameron, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ashlee"

"Lori, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Ashlee "

"Thank you for the 5-star review, John! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Ashlee "

"Barbara, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Ashlee"

"Carl, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Ashlee"

"Thank you for your feedback, Vernetta! We’re glad to hear that Samantha provided excellent service. Your recommendation means a lot to us! - Ashlee "

"Paul, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Ashlee "

"Ellie, we sincerely appreciate you sharing your experience with us! We're here to help and look forward to serving you again soon. - Ashlee "

"Kevin, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Ashlee"

"Steve, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Ashlee"

"Thank you for the 5-star review, Robin! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Ashlee "

"Miguel, I’m happy to hear we could provide you with a positive insurance experience. Our team will continue to give you the best customer support as your positive feedback means so much to each of us! - Ashlee "