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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Clapp

April 1, 2025

5  out of  5
rating by Jennifer Clapp
"Meaghan was a pleasure to work with. Very informative and professional!"
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Allison Smith

March 31, 2025

5  out of  5
rating by Allison Smith
"Meaghan was very friendly and very helpful to me. She made me feel comfortable and made everything easy to understand!"
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Reid Bowling

March 26, 2025

5  out of  5
rating by Reid Bowling
"I was paying almost 300 dollars a month for full coverage insurance on my jeep and almost 140 dollars a month for liability insurance on my other vehicle thru Geico. Ashley Kennedy State Farm was able to get my full coverage cut in HALF on our jeep! And the same with liability coverage! Literally cut it in HALF! Thank you."
We responded:
"Reid, your kind words made my day! Thank you for sharing. I am thrilled to have a great customer like you and appreciate your positive feedback about my office and our team's ability to help you effortlessly. We are always here! - Ashlee"
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Kathy McGraw-Davids

March 21, 2025

5  out of  5
rating by Kathy McGraw-Davids
"Impressed with knowledge and professionalism of Meaghan McGraw! Meaghan helped me walk through my various policies and made recommendations that gave me more coverage for a lower price. Friendly and competent👍"
We responded:
"Thank you for your wonderful feedback, Kathy! We're so glad our team could provide you with knowledgeable and professional service. We truly appreciate your kind words! - Ashlee "
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Zac muhlada

March 19, 2025

5  out of  5
rating by Zac muhlada
"My new agent, Samantha, was extremely helpful. She saved me about 60 dollars a month and it was a pleasure to talk to. She made it feel like talking to an old friend rather than an insurance agent."
We responded:
"Thank you so much for your kind words, Zac! We’re thrilled to hear that you had a positive experience with our team. We will always be here for you to serve you and provide you with top notch service! - Ashlee "
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Kaylee Miller

March 1, 2025

5  out of  5
rating by Kaylee Miller
"Ashlee is the best! I know next to nothing about insurance, being a recent college grad, and she has explained everything to me so well, and even makes sure I’m getting the best deal! Highly recommend!"
We responded:
"Kaylee, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Ashlee"
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Sue Welch

February 20, 2025

5  out of  5
rating by Sue Welch
"Everyone at Ashley Kennedy is absolutely an amazing person in info but I have dealt mostly with Megan and she always goes above and beyond I am so glad that I have State farm"
We responded:
"Sue, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Ashlee"
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Alexis Munafo

February 11, 2025

5  out of  5
rating by Alexis Munafo
"Meaghan is the best. I look forward to working with her in the future!"
We responded:
"Alexis, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Ashlee "
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Jen Kiefer

February 7, 2025

5  out of  5
rating by Jen Kiefer
"Really great to work with. Always helpful."
We responded:
"Jen, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Ashlee "
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Mary Reynolds

February 4, 2025

5  out of  5
rating by Mary Reynolds
"My appointment was a review of my insurance policies. I have been a customer of State Farm for over 20 years. Ashlee Kennedy's office has always went over and beyond to take care of my needs. Meagan did an excellent job reviewing my policies and answering all my questions and concerns."
We responded:
"Mary, thank you so much for your kind words! Your loyalty over the years has been amazing! We look forward to assisting you for many more years to come as we appreciate your business! Please don’t hesitate to reach out! - Ashlee "
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Steven Sweeney

January 26, 2025

5  out of  5
rating by Steven Sweeney
"Had an appointment to go over my current coverage. The staff was very professional and informative. She went over step by step for each vehicle I own. She explained the coverage I have now and any possible upgrades that I might need. I did upgrade to a blanket coverage for all my vehicles and house. Thank You for the one on one opportunity to review my coverage. Steve"
We responded:
"Steven, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Ashlee"
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Michael Supplee

January 24, 2025

5  out of  5
rating by Michael Supplee
"We are new customers, but so far, so good! We really appreciate you being able to help us with an impending deadline and coming through for us. Much appreciated. We look forward to a long, mutually beneficial relationship!"
We responded:
"Michael, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Ashlee"
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Debbie Leach

January 22, 2025

5  out of  5
rating by Debbie Leach
"We recently moved to KY from Ohio. We have State Farm insurance. However, we wanted someone from a KY office to review all of our coverages. Meaghan McGraw came highly recommended. Speaking with her I could tell she was extremely knowledgeable of all the State Farm coverages. She reviewed our auto, home, boat, and life insurance with us. She gave us valuable information on how to save a few $ and recommended a few additional coverages. I can’t say enough good about Meaghan. If you want someone who truly cares and wants to make sure all your needs are met this is your agency! Thank you Meaghan for all your help!"
We responded:
"Debbie, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Ashlee"
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Malloree Thompson

January 21, 2025

5  out of  5
rating by Malloree Thompson
"Ashlee is amazing always answers in a timely manner and helps us get the best quotes! She definitely goes above and beyond!"
We responded:
"Malloree, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Ashlee"
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Karen Sullivan

January 16, 2025

5  out of  5
rating by Karen Sullivan
"Ashlee is very thorough; never rushes me and is very pleasant to work with."
We responded:
"Karen, thank you for choosing our team to support your insurance needs! We’re thrilled you had a positive experience with our team. - Ashlee"
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Jimbo and the Boys

January 16, 2025

5  out of  5
rating by Jimbo and the Boys
"I got a great rate on my renters insurance and Meaghan made it super easy to get signed up. It took very little time on my end. 👍🏻"
We responded:
"Jimbo, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - Ashlee"
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Jared

December 20, 2024

5  out of  5
rating by Jared
"A one of a kind experience! Very educational and patient with all of my questions. Samantha here is a great help for all of your insurance needs!"
We responded:
"Jared, we are always here to help in any way possible! I am so happy to hear you had a great experience with Samantha. Her friendly attitude and willingness to assist are truly appreciated, and it's wonderful to know that she always makes you feel welcome! - Ashlee"
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Trey Boggs

December 20, 2024

5  out of  5
rating by Trey Boggs
"Knowledgeable team , go above and beyond for their clients!"
We responded:
"Trey, thank you for the wonderful review! We take pride in the wonderful team we have here at our State Farm Agency. As always, don't hesitate to reach out if you have any further questions! - Ashlee"
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Jason Nuxol

December 20, 2024

5  out of  5
rating by Jason Nuxol
"I wouldn’t go anywhere else for insurance other than this office. Sam is so awesome! She takes care of all my insurance and is very thorough with everything!"
We responded:
"Jason, thank you for the kind words! We're thrilled to hear you always have an awesome experience with Sam and our team. We appreciate your continued trust and support with our State Farm Agency! - Ashlee"
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Paige Nalley

December 20, 2024

5  out of  5
rating by Paige Nalley
"Samantha is literally a life saver. She really knows her stuff when it comes to insurance. She has taught me so much and so thankful to have her and State Farm! Ashlee’s office has so many great ladies there!"
We responded:
"Paige, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Ashlee"
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Ferocia Gaming

December 20, 2024

5  out of  5
rating by Ferocia Gaming
"Excellent office staff with a positive and knowledgable attitude. Ashlee and Samantha reassured me that my business was in good hands and I look forward to working with them on future insurance policies."
We responded:
"Ferocia, thank you so much for the amazing review! I'm thrilled to hear you had such a great experience with Samantha and myself. I’ll be sure to pass along your kind words to Samantha as well! We appreciate you and look forward to serving you again! - Ashlee"
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Calvin Drye

December 20, 2024

5  out of  5
rating by Calvin Drye
"Everyone in the office is always so warm and inviting. Never had a bad experience with them and they even remember my kids names when we stop by."
We responded:
"Calvin, thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience with our team. We appreciate your support! As always, don't hesitate to reach out if you need further assistance! - Ashlee"
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Mason Fowler

December 20, 2024

5  out of  5
rating by Mason Fowler
"Just want to say I’ve worked with Sam for years. She’s been nothing but great, and has always helped my family. Even when we had a horrible claim, Sam and Ashley both helped us the entire way through. If you want great service and knowledgeable people to help you with your insurance call Ashley’s office and ask for Sam!"
We responded:
"Mason, thank you so much for the kind words! I’m so glad to hear that Sam has been such a great resource for you and your family over the years. It’s always our goal to provide the exceptional service, especially during tough times like a claim. Thank you for your review, and we’re here whenever you need us! - Ashlee"
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Mwamba Wa Mwamba

December 20, 2024

1  out of  5
rating by Mwamba Wa Mwamba
"Samantha was rude, disrespectful and condescending towards my wife. After being a customer for 20 years, we were not afforded a courtesy call to warn us about significant price increase in our policy. When we complained to Ashley Kennedy, she was unwilling to work with us or help lower the cost of our auto insurance. We are very disappointed with this office and would encourage especially minorities to avoid this agency."
We responded:
"Hello, I understand that you're upset, and we truly regret that your experience with our office has led to this level of frustration. First and foremost, we want to acknowledge that we value all of our customers and have worked diligently to serve them for many years. While we deeply regret that this situation has escalated, and there are several points that need to be addressed for clarity. It’s important to note that we have not received a payment from you since October, and the outstanding balance on your account has become substantial. We’ve made multiple attempts to contact you regarding the bill, and we have worked with you to help you understand and resolve the charges. We have no record of a call from your wife to our office to request the removal of a youthful driver from the policy. If that call had been made, we would have advised against removing the driver without proper consideration, especially since the young driver is still in college. We are always here to help, and had we received such a request, we would have discussed the best course of action for your insurance needs. After you and your wife came into the office upset, I personally called you to explain the bill and offered multiple solutions to help you manage the balance. My team and I have made every effort to be transparent and honest with you throughout this process as we do with all of our customers. I am also disheartened to read your comment regarding minorities. This is simply not in line with the values of our agency. We take great pride in serving a diverse community. While we understand that emotions run high when dealing with important matters like insurance, we ask for mutual respect and honesty in all our dealings. We are always happy to find solutions and work with our customers. We remain committed to working with you in a professional and respectful manner. - Ashlee"
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Scott Bos

November 21, 2024

5  out of  5
rating by Scott Bos
"Professional and conversational. You're not a number to them."
We responded:
"Scott, thank you for the kind words! We pride ourselves on providing great service and treating every customer with the care and attention they deserve. We’re always here to assist with whatever you need! - Ashlee "